Can I buy a ticket at the gate?
Yes, you can purchase your tickets either online or at the gate. We recommend you buy your tickets online because they are not only cheaper, but you can skip the ticket queue at the event.
How do I register my ticket?
If you buy your tickets online you can complete the registration form on checkout. If you buy your tickets at the gate, simply register your ticket at the iPad stations at the show entrance.
Why should I register my ticket?
By completing the registration form you’ll be able to scan your registered ticket at many exhibitor stands for more chances to win great prizes.
Do I need to print my ticket?
There’s no need to print your tickets. Simply have your tickets on your mobile phone ready to scan on entry.
Can I get my ticket resent to me?
Yes, no problem. Simply complete the form here.
What day can I use my ticket for?
You can use your ticket on any day of The Food Show, but it can only be used once.
Do children need tickets?
Yes, all children aged 6-12 require a Child Ticket. Children 5 years and under are FREE and do not require a ticket to The Food Show.
I'm a senior, do I get a senior discount?
Yes, on Seniors' Day (Friday only) you can get entry to The Food Show for just $18 online or $20 at the gate. Saturday and Sunday however is full price.
How much are tickets?
Tickets at the gate are $20 per adult online or $25 at the gate, $18 per senior online or $20 at the gate (Friday only) and $15 per child.
Are there any ticketing fees?
We try to keep our ticketing prices as affordable as possible, but unfortunately we do have to pass on a $2 administration fee which is already built into the ticketing price plus an additional 2.5% in service fees to cover processing of credit/debit card. Should we need to refund your tickets, you’ll be refunded the total ticket amount, excluding the $2 administration free and 2.5% service fees.
What if I want to come on more than one day?
That’s great! You will need to purchase another ticket to return on another day.
I have flu-like symptoms, can I still attend?
If you are experiencing flu-like symptoms, we recommend you stay at home. If you cannot attend The Food Show due to being sick or having to isolate, you will receive a ticket refund (excluding transaction fees and a $2 refund fee).
I can no longer come, can I give my ticket to someone else?
Yes, tickets are transferable to any other person. Just make sure they update their registration details at the iPad stations at the show entrance.
How much is parking?
Parking is free at Christchurch Arena. For more information on how to get there, click here.
What time does the The Food Show open?
The Food Show opens at 10am and closes at 5pm each day.
Should I get cash out before I arrive?
Most exhibitors will have Eftpos available at The Food Show. There are also ATMs located at Christchurch Arena, however it's always good to bring cash if you plan to spend!
Does my ticket include the NEFF Cooking Theatre?
Yes! They are free to attend and included in your entry ticket.
I have pre-purchased merchandise, where do I collect this from?
If you have pre-purchased merchandise with your ticket, pick this up from the merchandise booth by showing your ticket at the show. If you haven't bought your Food Show merchandise yet, you can purchase at the show.
Are you taking extra safety precautions for Covid-19?
Yes, we certainly are. The health and safety of our visitors, exhibitors and staff is paramount. Our robust plan includes contact tracing via ticket registration, increased surface cleaning, masks available on request, increased paramedic responders onsite and more. For a full list of the extra steps we're taking, please click here.